If I request for a replacement, when will I get it?The replacement is initiated after the originally delivered item is picked up and delivered to origional condition then replacement will be dispatch. Please check the SMS & email we send you for your replacement request for more details.
Can items be returned after the time period mentioned in the Racemos's Returns Policy?
No, Racemos will not be able to accept returns after the time period mentioned in the Racemos's Returns Policy.
How do returns work?Once you raise a request, you'll get an email and SMS confirming that your request is being processed. Based on the item, your request may be automatically approved or you may be contacted for more details. If the request is approved, the item will be picked up after which you will get a replacement or refund.